Shipment and Return

Delivery Time

We usually ship within 7days from the order except for during holiday seasons.

 

Shipping Fees

Products will be shipped by EMS (Japan Post).

Shipping fees are calculated at the time of order according to the weight in your cart.

A discount of JPY1,000 will be applied to purchases of over JPY5,000. 

 

Tracking Number

Tracking number will be sent to customers by email after purchase.

 

Countries and Regions we Serve

Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam

 

Returns 

Due to the nature of our food items, we are unable to accept returns for safety reasons. All sales are final. However, if there’s an issue with your order, please contact us at info-intl@harada-tea.co.jp.